FAQs

Below, you will find answers to the most Frequently Asked Questions. If you need additional assistance, please feel free to  contact us or submit a support ticket in the members area of your account by clicking here.

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• GENERAL

What is AuctionTricks.com, and is there a fee to join? 

AuctionTricks.com is a free-to-join auction platform tailored for entertainers in the magic industry, allowing them to buy, sell, and trade items without any required fees. To learn more about the optional fees available, please check out the fees section on our website by clicking here.

How do I register?

To register, simply click here. Don’t forget to verify your email address when you join so your account will become active.

What are the advantages of becoming verified, and is there a fee involved?

For more information on how to become verified, please click here.

Where can I promote my social media profile?

You can add your social media profiles by clicking here. Please note that they will only be visible to other members once you achieve verification. 

I am now verified; where can I find the social media page options?

You can view your social media pages, as well as those of other users, by clicking on the usernames feedback rating number or by clicking here.

I am now verified; where can I upload a profile picture?

Once you are verified, you can effortlessly upload or change your profile picture by going to account settings, choosing "my account," and uploading the image you want. Don't forget to click "submit" after the upload is finished. You also have the option to update your picture by clicking here.

How do I report a listing?

In each listing, you will find a "report abuse" button located between the printer icon and the heart icon.

How do I report a username?

Click on the feedback number associated with the username, and then select "Report User" located at the top right corner.

I would like to advertise on AuctionTricks.com. What steps should I take? 

Please contact us via email by clicking here.

What occurs if a buyer or seller fails to provide feedback for a completed transaction?

Feedback is highly regarded at AuctionTricks.com. To ensure everyone is recognized, we have introduced an automatic positive feedback system that will be applied to buyers or sellers if they do not leave feedback after 30 days of a completed transaction. 

• Buying

What is proxy bidding and does AuctionTricks have this feature?

AuctionTricks does utilize the proxy bidding feature. Proxy bidding, also known as maximum bidding, allows you to set a maximum price you're willing to pay for an item in an auction, and the system will automatically bid on your behalf, increasing your bid in increments until either you win or another bidder surpasses your maximum amount. 

What are the bid increments for an auction?

Can I withdraw my bid after it has been submitted?

No, once you place a bid in an auction, you are committed to purchasing the item at the price you bid. Backing out is not allowed without potential consequences, as determined by AuctionTricks.com. However, we recognize that certain situations may arise that necessitate retracting a bid. If you find yourself in such a circumstance, please reach out to us for assistance submitting a support ticket within your account or by clicking here.

How can I monitor my purchases, active bids, offers, and access my wish list?

You can monitor everything by going to My Account > Members Area > Buying, or you can simply click here.

Who will I be paying when I win an auction?

You will be paying the seller directly, as AuctionTricks.com does not handle escrow payments. Please ensure that your PayPal address is current and matches the address on file with AuctionTricks.com. We advise sellers to ship only to verified PayPal addresses.

What is the required timeframe for submitting payment after I win an auction?

Auction Tricks requires that payments be made within 3 days of winning an auction. Open communication is crucial; if you notify the seller that you may need additional time and they consent, alternative arrangements can be established. However, neglecting to communicate or failing to honor your purchase commitment within the 3-day window may lead to consequences for your account.

I’ve completed my payment for the item. How can I find out if it has shipped? 

You can find tracking information by navigating to My Account > Members Area > Buying > Purchases, or you can here.

I haven't received my item, or the item I received doesn't match the description in the listing. What should I do?

First, we recommend reaching out to the seller to inquire about your purchase. If you are not satisfied with their response, you can contact PayPal to file a dispute. Additionally, AuctionTricks.com encourages you to submit a support desk ticket if you experience any issues with a transaction, and we will work to resolve the situation and prevent any further complications.

How can I leave feedback after making a purchase?

You can leave buyer feedback by going to members area > buying > purchases or by clicking here.

• Selling

Will I incur any charges when creating a list, or if an item sells?

All fees on AuctionTricks.com are optional. We do not take a percentage of your sale; our goal is to offer a platform that makes buying and selling magic affordable. For more information on the optional fees available, please click here.

How can I create a listing with a fixed price instead of running an auction?

When you click on the “sell” option, choose "purchase now only" as the listing type to skip the auction feature. This allows buyers to immediately "purchase now" without having to wait for an auction to conclude.

What distinguishes "Feature on Home Page," "Feature on Category Page," and "Highlight Listing"?

1. Highlight Listing enhances your listing with visual features, such as a distinctive gray background, making it stand out in search results and within your selected categories.

2. Feature on Category Page includes the highlighted listing benefits and additionally places your item among the featured listings from all categories at the footer of the page. You can see it here.

3. Homepage Featured option includes all the benefits of options 1 and 2, and it also features your listing on the main homepage (non-highlighted), an addition to here. This prominent placement on AuctionTricks.com enhances visibility to all visitors, increasing the chances of engagement with your listing.

How can I check the number of visitors to my listing?

As a seller, you can turn the visitor counter on or off for your listings by navigating to members section, selecting tools, and then accessing global settings, or simply by clicking here.

How can I check the number of watchers to my listing?

As a seller, you can turn "listing watched by" on or off for your listings by navigating to members section, selecting tools, and then accessing global settings, or simply by clicking here.

How will I receive payment after selling an item?

Please make sure to enter your valid PayPal email address in your account settings or by clicking here. This step is essential to ensure you can receive payments. Additionally, you have the option to set up local pickup for your items as well.

Where should I ship the item once payment is received?

AuctionTricks.com advises sellers to ship items only to VERIFIED PayPal addresses. This practice is also recommended by PayPal to ensure seller protection and minimize the risk of disputes.

I’ve shipped the item; where do I enter the tracking information?

You can update the tracking information in the members area by navigating to Selling > My Sales, or you can do so by clicking here.

What steps should I follow to provide feedback as a seller for the transaction?

To leave feedback as a seller, simply navigate to the members area, then select selling and my sales, or you can click here.

Can I edit my listing?

You are permitted to modify your listings provided that no bids have been made and there are at least 24 hours remaining until the auction concludes.

• Stores

What are the benefits of opening up a store?

Launching a store on AuctionTricks is an affordable and efficent method to promote your brand and drive sales. Think of it as opening a store within a shopping mall. AuctionTricks is dedicated to attracting magicians to the platform, and they will appreciate a diverse array of stores to explore. Aside from the minimal monthly subscription fee for your store, there are no additional listing or selling fees. In many instances, a single sale can cover your monthly subscription, and often, just a few sales can fund several months of your store's subscription and even a yearly subscription.

Do I need to be verified to open a store?

Absolutely! A one-time verification is crucial when launching a store on AuctionTricks.com. This procedure helps create a secure and reliable environement for all users while ensuring that your business is genuinely yours. To proceed with your verification, just click here.

What are the fees associated with opening a store?

You can find the store subscription fees listed under site fees or by clicking here.

What is a featured store?

A featured store will distinguish itself from others by having its storefront highlighted in gray, making it more noticeable and drawing attention to it.

Is opening a store hard?

Opening a storefront is a quick process that only takes a few minutes. However, the time it takes to post items can vary depending on how many you plan to list. We also offer a bulk listing option for businesses that already have a store on eBay and wish to transfer their items over. We're more than happy to discuss how we can assist you with this process.

Will AuctionTricks assist me with building my store?

AuctionTricks is dedicated to supporting businesses that are looking to establish a storefront. For more information, please contact us so we can discuss your product selection.

How do I open up a store?

To set up your store, simply navigate to the members area of your account, click on 'Store,' and then select 'Store Setup.' Alternatively, you can click here to get started.

AuctionTricks.com will regularly update the FAQ section to provide you with quick answers. Additionally, you can reach out for email support by clicking here, or you can create a support ticket directly within your account by clicking here.